PSA Group Submission Terms and Conditions

PSA Group Submission Terms and Conditions:

  1. Pricing and Payment:

    • The grading fee is based on the declared value of the card and includes shipping to PSA and insured return shipping.

    • Additional charges may apply for high-value cards by PSA. If any cards in a submission exceed the maximum declared value, an up-charge will be due based on the cards final graded value. The customer is responsible for paying any and all up-charges requested by PSA.

    • Payment must be received before the specified deadline.

  2. Insurance and Risk:

    • We accept no responsibility for any cards damaged / lost whilst in transit to us for submission, it is down to you (the submitter) to ensure that all cards are correctly packaged. We advise that you send these items 'tracked and signed-for' with an appropriate level of insurance cover in order to track your item's journey to us.

    • While in transit to PSA, cards are not insured. Send only the cards you are comfortable with, and PSA is not responsible for any loss or damage during shipping to PSA.

    • In the event of damage or loss during PSA's grading process or in transit back to us from PSA, PSA's liability is limited to the declared value of the card / market value.

  3. Submission Guidelines:

    • Submissions must include accurate and complete information for each card.

    • Cards must be organized according to the provided submission spreadsheet.

    • Each card must be sleeved in a toploader with a pull-tab.

    • STRONGLY advise NOT sending your cards in Perfect Fit sleeves. 

  4. Turnaround Time:

    • Turnaround time for grading is estimated between 60-90 business days, subject to PSA's workload.

  5. Communication:

    • Submitters are required to provide accurate contact information.

    • Updates on the submission process will be communicated to submitters via Discord/Messenger

  6. Return Local Shipping:

    • Graded cards will be returned via NZ Post Courier Signature Required once arrived from PSA.

    • Shipping costs for returns will be communicated to submitters, with additional charges for larger orders.

    • Once we have shipped your items back to you and provided you with the shipping tracking number, your contract then lies with NZ Post, so please contact them for any delivery inquiries you may have.

    • We accept no responsibility for loss or damages caused by the 3rd parties while in shipping back to you and it is your responsibility (the customer) to pay for adequate insurance on your return parcel.

    • We cannot be held responsible for late deliveries by NZ Post, If the items do not arrive next day (overnight shipping), we will not chase to claim a refund.

  7. Submission Deadline:

    • All cards, payment, and submission details must be received by the specified deadline.

  8. NON-GRADE DUE TO PROVIDERS DETAILS OF DEFECTS

    • N-1 Evidence of Trimming - When a card's edge appears to have been altered. A card doctor may use scissors, scalpel, cutter, or any other sharp instrument. A card that appears trimmed: A hooked appearance along the edge, unusually sharp or uncommon edges for the issue, an inconsistent tone to the colour of the edge in question or a wavy, unnatural look to the edges - This is Charged to the Submitter

    • N-2 Evidence of Restoration - When a card's paper stock appears to have been built up - for example, when ripped corners are built up to look like new corners - This is Charged to the Submitter.

    • N-3 Evidence of Recolouration - Where a card's colour appears to have been artificially improved - This is Charged to the Submitter.

    • N-4 Questionable Authenticity - This is the term used when a card appears to be counterfeit or when the autograph is deemed to be not genuine - This is Charged to the Submitter.

    • N-5 Altered Stock - This includes, but is not limited to characteristics on the card that appear to show some form of alteration such as paper restoration, crease/wrinkle pressing or enhanced gloss - This is Charged to the Submitter.

    • N-6 Minimum Size Requirement - When a card is significantly undersized according to factory specifications - No Charge to the Submitter.

    • N-7 Evidence of Cleaning - When a whitener is used to whiten borders or a solution is used to remove wax, candy, gum or tobacco stains - This is Charged to the Submitter.

    • N-8 Miscut - This term is used when the factory cut is abnormal for the issue, causing the card’s edges to deviate from their intended appearance - No Charge to the Submitter.

    • N-9 Don't Grade - When we do not grade an issue. The cards may be oversized or an obscure issue - No Charge to the Submitter.

    • N-0 Authentic Only - This means that PSA is only certifying that the item is genuine, without a numerical grade. This may be due to the existence of an alteration, one with malice or otherwise, a major defect or the original submitter may have requested that PSA encapsulate the card without a grade. The "Authentic" label means that the item, in our opinion, is real but nothing more - This is Charged to the Submitter.

    • AA Authentic Altered - This means that while PSA is certifying that the item is genuine, due to the existence of alterations, the item cannot receive a numerical grade. The term altered may mean that the card shows evidence of one or more of the following: trimming, recolouring, restoration, and/or cleaning. Items receiving the "Authentic Altered" designation, in our opinion, are genuine with the presence of some type of alteration. This is done on a case-by-case basis only, and must be notated on the submission form at the time of submission - This is Charged to the Submitter.

 

By submitting cards to PSA, submitters acknowledge and agree to abide by these terms and conditions. Mr Tofu Live reserves the right to update or modify these terms as necessary.

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